Portal Hound

Secure U.S. access for your global team.

Portal Hound gives your offshore healthcare team a fixed U.S. address for the payer portals you approve, and nothing else. Approved portals go through your company's own U.S. gateway. Everything else stays on the worker's normal connection.

Portal Hound admin console: gateway status, connected workers, approved portals and recent access activity Portal Hound worker app showing Connected and a list of approved portals

The problem

Payer portals don't trust logins from overseas.

Billing, eligibility, prior authorization and credentialing all happen in U.S. payer portals. Many of them block or challenge sign-ins from outside the U.S., or from an address that changes every day. Work stalls on lockouts and security checks.

A full VPN is too much

It sends all of a worker's traffic through your company, including personal browsing. Slow, costly, and a liability you don't need.

Remote desktops are clunky

U.S.-hosted virtual desktops cost a lot per seat and make every portal session slower to work in.

Workarounds are risky

Shared logins and consumer VPNs leave you with no record of who reached what, and no clean way to cut access off.

How it works

One button for workers. Full control for you.

You approve the portals

Add a payer portal in the admin console. Portal Hound suggests the domains it needs, and nothing is reachable until you approve it.

Workers press Connect

They install a small app for Windows or Mac, sign in with their work account, and connect. There's nothing to configure.

Only approved portals go through

Those portals reach the web from your company's fixed U.S. address. Email, banking and everything else use the worker's own connection.

Built for HIPAA-sensitive workflows

Designed so the gateway can't be misused.

Portal Hound isn't a VPN. The gateway can't route general traffic, and it never sees what's on the page.

Approved portals only

Every destination is blocked by default. Only the exact domains you approve can be reached through the gateway.

Never decrypted

Connections stay encrypted end to end between the worker's browser and the portal. The gateway doesn't read, store or cache page content.

One identity per worker

Each worker gets their own credentials, created on and tied to their own computer. Revoke one person instantly without affecting anyone else.

A record of every request

See which worker reached which site, and whether it was allowed. No page contents, form data or full web addresses are recorded.

One fixed U.S. address

Payers see the same U.S. address every day, instead of a different foreign one for every worker.

Runs in your AWS account

Your gateway and control plane are deployed in an AWS account your company controls, at a small fixed monthly running cost instead of per-seat pricing.

For operations managers

See who's connected and what they reached.

  • Add workers and approve each new computer before it can connect.
  • Tell a worker who's simply offline apart from one whose access you've revoked.
  • Reset a worker's access without anyone handling passwords or keys.
  • Emergency lockdown turns off every worker's access at once, and restores it when you're ready.
Team page listing workers with Connected, Offline, Waiting for approval and Access revoked statuses

Approved portals

Finding domains never approves them.

  • Paste a portal's address and Portal Hound suggests the domains it needs, with a reason for each.
  • Nothing is reachable until you select it and approve it.
  • Workers see new portals in their app within seconds.
Add a portal dialog with suggested domains to review and approve

Access logs

Routine blocks, labelled as routine.

  • Filter by worker, result, period and destination.
  • Times shown in your local time zone, clearly labelled.
  • A blocked request is shown as a policy block, not a security incident.
Access logs table showing allowed and blocked requests by worker

Who it's for

Teams that work in U.S. payer portals from abroad.

Medical billing companies Revenue cycle management Credentialing services Healthcare staffing Healthcare BPO

See Portal Hound with your own portals.

We'll show you the worker app and admin console, and talk through setting up a gateway for your team.